Sales Support
Job No:
PLY103
Location:
Swan Hill
About Polymaster
As a proud Australian manufacturer with over 30 years’ experience in liquid storage solutions, Polymaster is committed to quality products, innovative design and superior customer service. Our people are central to our success, and we invest in their growth through direction, training, leadership and recognition.
The role
The sales support function plays a key role within the Chemical & Industrial sales team, working closely with the Business Development Managers (BDMs) to manage the enquiry-to-quote process, maintain strong customer relationships by phone, Teams and email and ensure customers receive timely, accurate quotations. This role is central to the smooth running of the sales team, helping BDMs focus on business development while ensuring no enquiry or customer is left waiting.
Key areas of responsibilities
• Sales Support and Quotations- Supporting the BDM's by preparing and completing accurate quotations in line with customer requirements and product and pricing guidelines.
• Contract management- Maintaining accurate and up to date customer information and orders details on internal CRM (Salesforce), ERP system and Client Portals.
• Customer Engagement- Answering customer enquiries within target response times and following up requirements while building strong working relationships.
About you
If you are a collaborative team player that thrives in a fast paced environment where you can multitask while utilising your exceptional prioritisation and time management skills then we want to hear from you. Full on the job training will be provided so the right attitude and aptitude is more important than experience. Excellent verbal and written communication skills as well as a clear and concise phone manner is a must.
Additionally, we value individuals who can build strong relationships, are proactive, organised, and have a customer first mindset. If you are a team player who is eager to learn and grow, you will fit right in!
Take the next step in your career and become an integral part of the Polymaster team by applying today!
for more information about the role or to get a copy of the PD please Contact Tracey Osborn, People and Culture Manager on 0447 322 368 or email hr@polymaster.com.au
